Effective Date: 18 June 2023

Please read these Terms and Conditions (“Terms”) carefully before using the services provided by Athena Home Service Limited (“the Company”). These Terms apply to all users of the Company’s cleaning services in the province of British Columbia, Canada.

Agreement to Terms
By using the services provided by the Company, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Company’s services.
 
Services
The Company offers professional cleaning services for residential and commercial properties in British Columbia. The scope of services, including the frequency and duration of cleaning, will be agreed upon by the Company and the customer.
 
Booking and Payment
Customers can book cleaning services through the Company’s website, phone, or other designated channels. Payment for services rendered is due at the time of booking, unless otherwise agreed upon. The Company accepts various forms of payment, including credit cards, debit cards, or other approved methods.
 
Cancellations and Rescheduling
Customers may cancel or reschedule cleaning appointments by providing at least [insert number of hours/days] notice prior to the scheduled appointment time. Failure to provide sufficient notice may result in a cancellation fee.
 
Customer Obligations
Customers are responsible for providing access to the premises at the scheduled cleaning time. It is the customer’s responsibility to ensure the safety of their personal belongings during the cleaning process. The Company shall not be liable for any loss or damage to the customer’s property, except in cases of negligence on the part of the Company’s employees or contractors.
 
Pricing and Taxes
The prices for the Company’s cleaning services are stated on the Company’s website or provided upon request. All prices are subject to applicable taxes, which will be added to the final invoice.
 
Confidentiality and Privacy
The Company respects the privacy of its customers and will handle all personal information in accordance with applicable privacy laws. The Company will not disclose customer information to third parties without the customer’s consent, except as required by law.
 
Limitation of Liability
The Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of its services. The total liability of the Company, whether in contract, tort, or otherwise, shall not exceed the amount paid by the customer for the services in question.
 
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the province of British Columbia, Canada. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of British Columbia.
 
Amendments
The Company reserves the right to modify or amend these Terms at any time. Any changes to these Terms will be effective immediately upon posting on the Company’s website. Continued use of the Company’s services after such changes constitutes acceptance of the modified Terms.